WHAT KIND OF DATA IS PROCESSED AND WHAT IS IT USED FOR?
To activate their account and start using the features, users must first complete the registration process available in the website and enter the information shown on the screen. This information consists of: e-mail address, name and surname, instrument and date of birth.
The Registration Data and Usage Data are processed for the following purposes:
- Deal with users’ queries, suggestions and communications regarding the services offered through the website.
- Communicate with the user in connection with the user account or the use of the services, or send notifications deriving from interactions with other users (when a user shares content or invites another user, for example).
-Measure and optimise the performance of the features of the website, resolve technical or security issues and continuously improve our services by analysing the use made of www.orchestralplayalong.com.
- Customise the user experience and suggest, via e-mail or by means of notices within the platform, contents or functionalities tailored to the use made of the contents.
In any case, Users may revoke their consent at any time and request cancellation of the account by sending an e-mail to BlackBinder or using the function specifically enabled in the personal account area. In this case, BlackBinder will cancel Users’ personal data within approximately ten working days from the date on which the User unsubscribes from the service and shall only keep the information in case of existing legal obligations or contractual liabilities that make this necessary, until such obligations or responsibilities expire.
RECIPIENTS OF THE INFORMATION
Users’ personal information will not be shared with third parties unless the User gives express consent or is legally permitted to do so. www.orchestralplayalong.com does not sell its Users’ personal data. Users’ information will only be shared, and to the extent strictly necessary, when it is essential for the proper functioning and implementation of the services requested by the User in the context of use of the platform.
www.orchestralplayalong.com sometimes needs to use external suppliers to provide certain services that allow it to properly operate its computer systems, improve its internal business processes and manage its relationship with the users (data hosting, cloud computing services, maintenance services and computer security, marketing services, etc.). In such cases, our suppliers must have access to certain user data on our behalf but they may only make limited use of these to provide services to us and only under the appropriate guarantees. Occasionally, our service providers might be located outside the European Economic Area. If that happens, we take the appropriate measures and only engage with providers that are based in countries or adhered to international standards (like the US-UE “Privacy Shield”) that, according to European Authorities, guarantee a data-protection framework similar to the European legal standards.
Within the current state of the technology, and the risks inherent to the Internet and industry standards, www.orchestralplayalong.com has adopted and implemented the necessary technical, physical and organisational security measures to provide reasonable protection of personal information to prevent it from loss, misuse, unauthorised access, disclosure and alteration. These security measures include encrypted data, firewalls and access controls to our business information. Although www.orchestralplayalong.com strives to maintain the security of its systems and services, it is the User’s responsibility to ensure the security of the account information against unauthorised use by third parties.
The User is entirely responsible for the accuracy, lawfulness and accuracy of the personal data provided during registration or subsequently and undertakes to keep them permanently updated. The User is solely responsible for any loss or damage, whether direct or indirect, that may be caused to the Company or any third party as a result of providing false, inaccurate, incomplete, illegal or out-of-date information. In any case, the Company reserves the right to exclude all Users who are reasonably suspected of providing false information from the registered services.
Users may exercise the rights conferred on them by the applicable regulations at any time and free of charge. Users have the right to obtain confirmation as to whether www.orchestralplayalong.com is processing their personal data, as well as to gain access to their data, rectify them if they are inaccurate or request deletion if, among other reasons, the data are no longer necessary for the purposes for which the data were collected.
In certain cases, Users may request restricted use of their data or oppose their treatment, in which case it will only be stored to exercise or defend claims or for imperative legal reasons. Users may also request the portability of their data or submit a claim before the data protection control authorities in their countries (in the case of Spain, the Spanish Data Protection Agency).